What is your cancellation policy?

  • We will issue a full refund if you cancel at least 72 hours in advance of your tour, and you do not wish to reschedule your tour for an alternative date or time.
  • Customers will also receive a full refund or credit in case of operator cancellation due to extreme weather or unforeseen circumstances.
  • Contact us by phone to cancel or inquire about a cancellation.
  • Cancellations within 72 hours of the tour are nonrefundable.
  • No-shows will be charged the full price.